Streamlining IBM Storage
and SAP Basis Operations
for an IT Giant

ABOUT THE CLIENT

With more than 30 years of experience and over 1500 employees across the GCC region - the IT leader is an end-to-end digital solutions provider, offering the region's broadest portfolio, including industry-leading digital infrastructure, digital business solutions, security and services. With a strong presence across the globe, they cater to a diverse range of customer specific, complex and diverse business IT needs.

The Challenge

The company grappled with challenges including complex infrastructure upgrade requiring specialized expertise, storage resources operating at near-full 90% capacity impacting scalability, memory issues demanding RAM upgrades tied to existing infrastructure constraints, and a lack of robust in-house SAP Basis support and consultancy capabilities.

The Solution

Our team of experts seamlessly executed IBM Storage migration through meticulous planning, mitigation strategies, and an orchestrated approach minimizing disruptions. We facilitated a timely FS 6.0 SAP component upgrade within stipulated timelines, extending support beyond standard scopes. While the round-the-clock SAP Basis Managed Services, Infrastructure Management, and RAM upgrades addressed memory issues. Additionally, we provided consultative cloud transformation strategies for the future, blueprinting a gradual, cost-effective migration to the cloud.