With more than 30 years of experience and over 1500 employees across the GCC region - the IT leader is an end-to-end digital solutions provider, offering the region's broadest portfolio, including industry-leading digital infrastructure, digital business solutions, security and services. With a strong presence across the globe, they cater to a diverse range of customer specific, complex and diverse business IT needs.
The company grappled with challenges including complex infrastructure upgrade requiring specialized expertise, storage resources operating at near-full 90% capacity impacting scalability, memory issues demanding RAM upgrades tied to existing infrastructure constraints, and a lack of robust in-house SAP Basis support and consultancy capabilities.
Our team of experts seamlessly executed IBM Storage migration through meticulous planning, mitigation strategies, and an orchestrated approach minimizing disruptions. We facilitated a timely FS 6.0 SAP component upgrade within stipulated timelines, extending support beyond standard scopes. While the round-the-clock SAP Basis Managed Services, Infrastructure Management, and RAM upgrades addressed memory issues. Additionally, we provided consultative cloud transformation strategies for the future, blueprinting a gradual, cost-effective migration to the cloud.
Frictionless
SAP Basis
Operations
Seamless
infrastructure
operations
Higher
Uptime &
Availability
Improved
Performance
Using Latest
Hardware
