“Organizations of different landscapes, in the journey of implementing sophisticated enterprise software solutions, often ignore the real value of the implemented solutions.
Don’t be that guy!”
Business technology models continue evolving, the pace of change is accelerating, and real-time insights are becoming a critical component of business success and, most importantly, business survival.
A major part of digital transformation includes moving to an innovative digital core, which typically is an organization's ERP system. Careful planning, which includes choosing a partner that can support the initiative with advanced tools, a portfolio of services and a library of best practices and lessons learned, is required to make the move easier.
Further, per the ERP studies conducted – one of the common misconceptions is that once the system is implemented, that is it! Also, it is assumed that benefits are achieved right away, and no new needs will come up.
These common assumptions have a profound impact on the application’s return on investment (ROI), along with user adoption and overall application workflows.
Why Cloud4C is a Trusted SAP Partner?
Achieving Application Objectives With A Strategic Approach
Cloud4C SAP Center of Excellence (COE) specializes in delivering sturdy and pliable application management services (AMS) to an organization’s IT and business objectives.
As part of SAP Application Management Services (SAP AMS), our in-house and global gamut of the delivery network enables our clients to have unhindered access to the correct resources and skill sets, along with the proven industry experience to resolve our customer's strategic application management objectives.
One of the leading SAP partners with implementations across the world
Trusted by 60 of Fortune 500 Companies
Presence in 26 Countries 50 Global Locations
Serving 25 Industry Verticals
Rainbow Hospital, one of the largest healthcare chains in the world witnesses 70% increase in SAP Application efficiency
Cloud4C Full Suite of Application Management Services
Vendor Responsibility limited to Application Management Services
Vendor Responsibility limited to ongoing technical operations, maintenance And Management
Vendor Responsibility limited to infrastructure
Cloud4C manages complete stack
Quality
ISO 9001
Security
BS7799/ISO27001
IT SCM
ISO 22301
Service Management
ITIL/ISO 20000
Overall Framework
COBIT, ISACA
Guaranteed Availability
99.5%
Global Support
24X7
Cloud4C SAP Application Management Services (SAP AMS)
Comprehensive Application Lifecycle Advisory For Better Optimization
Cloud4C provides a full-lifecycle SAP AMS, from upfront advisory services through to application optimization and innovation. We leverage deep SAP specialization from our 25 industry, technical, and functional centres of excellence to deliver differentiated AMS results to our clients. Our SAP Application Management Services (SAP AMS) comprehensive package including the following
| Production & Non-Production Support | |||
| Flexible Service Coverage (24x7, 24x5,16x5, 8x5) | |||
| SAP ERP & Third Party / Custom Applications (Functional & Technical Support) | |||
Functional Configuration Assistance | Service Request(SR) Management | Problem Management (Functional /Technical) | Customizations Bug Fixing |
Proactive Job Monitoring | Root Cause Analysis | Special Business Event Coverage | Solution Documentation |
Cloud4C Services Portfolio
Accelerating Your SAP Deployments & Migrations
Our rich pool of certified Functional and Technical consultants provide Implementation, Development, Upgrade, Production support and Maintenance services for SAP ECC, S4H versions, SCM, Business Warehouse, CRM, GRC, Solution Manager, NetWeaver Applications, BI/BO, BPC, HANA etc., on a global delivery model. We have robust templates for Estimation, Implementation, Upgrade, Migration & support. Our accelerators around SAP System Deployments and Migrations, AMS help us to serve enterprises of any size.
L1, L2 Support
L3 and L4 Support Incident Support
Release and Configuration Management
Testing Support Services
Minor and Major Enhancements
SAP Competency Overview
Leveraging Our AMS For SAP Capability For Every Possibility
Cloud4C SAP Application Management Services is built with the right combination of industry, technology, process, and full lifecycle assets integrated with our service delivery.
Industry Vertical We Serve
Manufacturing
Retail
Life Sciences
Hi-Tech
Financial Services
Lines Of Businesses We Serve
Enterprise Resource Planning (ERP)
Supply Chain Management (SCM)
Supplier Relationship Management (SRM)
Master Data Governance (MDG)
Customer Relationship Management (CRM)
Business Intelligence/ Business Objects (BI/BO)
Extended Warehouse Management (EWM)
Human Capital Management (HCM)
Finance
OS/DB We Support
Unix Flavours
Windows Family
SAP HANA
Oracle
MaxDB & DB2
MS SQL
Sybase
SAP Platform Components We Support
Frontend Technologies including Persona, Fiori & UI5, Solution Manager
SAP Business Suite
SAP NetWeaver Technology
SAP HANA Technology
Flexible Engagement Models
Designed To Fulfill Your Diverse Requirements
Cloud4C’s four different levels of packaged application management services for SAP Applications, make it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.
The models are differentiated based on the responsibility handled, location of the team, benefits derived, pricing and accountability for measured (and customised) business and IT outcomes. To know more, please download the Cloud4C SAP AMS brochure.
Engagement Models
Augmentation
Co-sourcing
Managed Service
Outsourced
Not sure which engagement model is right for you?
Cloud4C offers the flexibility you’ve been looking for. We can start small with a pilot program and then customize a program that meets your specific needs and budget to ensure that your applications are running smoothly, and satisfaction levels of your end users would be our priority. Schedule a Free assessment to realize easily up to 40% reduced TCO on your SAP workloads
Accelerate Your Digital Transformation with Cloud4C Switch2Cloud
With the digital transformation age in full swing, is your organization equipped to harness the power of next-generation software and in-memory processing?
Cloud4C Switch2Cloud seamless migration and management services portfolio, helps you fast-track your move to SAP S/4HANA –by helping you accelerate execution, increase business agility, and improve productivity without business disruption. It comprises of SAP Managed Services, S/4 Transformation services and SAP AMS, all bundled together to provide a seamless experience to our customers.
Package to Accelerate customers adoption of
S/4HANA in Cloud
SAP Managed Services
SAP S/4HANA Conversion
Application Management
Why Cloud4C For SAP AMS?
Choosing Us Will Bring Value In Following Ways
250+
SAP Consultants Globally
1000+
SAP Projects Handled
25
Centers of Excellence around App development and Excellence
550+
Migration and Managed services projects
1000+
SAP Production workloads
475+
SAP Implementations
75+
Upgrade Planning and Analysis & 20+ Upgrades
100+
Advisory Services Engagements and 75+ Optimization Projects
75+
Application Management & Support
2000+
TB Managed HANA
6000+
SIDs
1000+
SAP Production workloads