Enterprise Application Managed Services

Common Challenges

• Rising costs for application maintenance

  Benefits

  

  Rising costs for application maintenance

  Outsource your entire application management, maintenance, and security lifecycle without hassle

  Reduce redundancies, embrace tailored solutions, automate processes to truncate costs at every stage of the application journey

• Lack of Universality

  Benefits

  

  Lack of Universality

  Gain a universal dashboard overview for all applications including private IT environments, private clouds, multiple adopted clouds, third party enterprise systems, hybrid cloud environments (SAP, Oracle, Infosys, Databases)

  Manage all diverse applications and integrated landscapes from a single pane of glass on hyperscaler cloud such as Azure and AWS (Use Azure Stack, Azure Arc, AWS Outposts) or private, hybrid cloud of choice

• Stunted performance, limited by backend on-prem infra

  Benefits

  

  Stunted performance, limited by backend on-prem infra

  Go beyond on-prem IT limitations and adopt virtual backend infrastructure to support/host applications

  Scale application performance basis requirements, gain all-time availability and hyper agility

• Operational disruptions, thwarting business as usual

  Benefits

  

  Operational disruptions, thwarting business as usual

  Zero disruptions to application infra including servers, networks, storage, compute on the cloud

  Preserve business as usual and lower transition costs with dedicated Migration Factory approach

• Delays in Application Issue Management

  Benefits

  

  Delays in Application Issue Management

  Specialized consultants ensure all application issues are met with ease, guaranteeing 24/7 monitoring and application support

  Automate issue alerts and initiate remedy protocols

• Lack of end-to-end application administration expertise

  Benefits

  

  Lack of end-to-end application administration expertise

  Bid adieu to all application management resource hassles with dedicated DevOps, infra engineering, maintenance, risk handling, application migration, delivery experts acting as an extended client team

  Gain in-depth strategic, advisory, and consulting for application management end-to-end

• Pertaining risks to core architectures

  Benefits

  

  Pertaining risks to core architectures

  Bolster application security with dedicated security frameworks, architectures firmly integrated within your Organizational DevOps, ITSM

  Leverage cutting-edge cloud-native security solutions such as Azure Sentinel, AWS Security Hub, AWS Monitor, and more

• Regulatory and compliance hassles

  Benefits

  

  Regulatory and compliance hassles

  Applications backed and hosted on compliant-ready architectures, platforms, systems including local regulations, data residency laws, international standards

  Avail specialized cloud-native tools such as Azure Governance, Azure Policy to govern and implement compliance checks across adopted systems

• Disaster Recovery Lapses

  Benefits

  

  Disaster Recovery Lapses

  Secure your Business Continuity Planning with automated Enterprise Recovery-backup, stringent RTO/RPO, DR Drills, or specialized DRaaS solution on cloud

  Host your applications, backend datacenter assets including SaaS applications, web applications, critical enterprise systems on your closest location or across multiple regions to minimize disaster risks

• Stunted Digital Transformation

  Benefits

  

  Stunted Digital Transformation

  Enhance application performance, responsiveness, interactivity, user experience with cutting-edge automation solutions including RPA

  Avail cloud-native and proprietary AI, Data Analytics solutions to unlock enterprise intelligence and data-powered decision-making

• Cloud4C Migration Factory for Applications

  Leverage Cloud4C Migration Factory to ensure step-wise, fool-proof, and frictionless application migration and transformation on the cloud. Develop a custom transformation blueprint and leverage lean, metric-driven automated processes supported by effective management, automation, and intuitive dashboards.

• Application Deployment and Provisioning

  Enable seamless deployment of cloud infrastructure of choice (private, hybrid, public, multi-cloud) with on-demand provisioning of critical cloud stacks and services per application ops requirements. Integrate with enterprise’s existing ITSM service catalog to quickly set-up applications in either test or production environment.

• Full-scale Application Managed Services

  Ensure hassle-free management and maintenance of business applications deployed on the cloud architecture of choice. Leverage Cloud4C SHOP to unlock fully automated, security-integrated, and AIOps-powered application managed services. Cloud4C ensures maximum availability from infrastructure till app login layer.

• Application Database Management

  Migrate, modernize, and manage application dataflows and databases with ease on the cloud platform. Ensure seamless data collection, aggregation, integrity, governance, security, and compliance. Make sure application data operations run at ultra-low latencies without any compromises

• DevOps and DevSecOps

  Transform application operations lifecycle with DevOps and DevSecOps. Embed Microservices architectures, containerization, Kubernetes, orchestration, Infrastructure as a Code. Leverage Cloud4C’s key toolkit expertise in CI/CD pipeline, coding, systems building, automation, and testing.

• Cost Optimization

  Run applications on cloud to gain maximum returns at minimum expenses. Gain monthly summaries of key performance metrics including operational activities, events, and their respective impacts. Leverage Cloud4C’s dedicated Cloud Cost Optimization practices to optimize usage while not compromising performance.

• Application Security

  Monitor applications 24/7 to look for security loopholes, planned and unplanned intrusions, malware attacks, or vulnerabilities. Embed application environments with advanced threat management practices including MDR, Managed SOC, Threat Intelligence, Security Analytics, Incident and Access Management, and more.

• Application Monitoring and Event Management

  Monitor health of application infra and platforms 24/7. Access and analyze logs to look for vulnerabilities or data losses, breaches. Detect threat events and resolve incidents with automated, proactive remediation protocols. Gain full visibility of application health and risk posture from intuitive dashboards.

• Application Change Management

  Cloud4C provides secure and efficient means to make controlled changes to your application infrastructure in order to ensure periodic performance improvements, security and compliance enhancements, and more. Changes are approved and automated through our approval engine, and can be scheduled via self-service.

• Patch and Business Continuity Management

  Automated patching and backup activities in a timely and consistent manner to help keep your application resources, databases, workloads remain duly updated, vulnerability-proof, and hence secure. Critical security patches are applied immediately, while others are applied based on the patch schedule you request.

• Disaster Recovery and Backup

  Ensure seamless continuity of your cloud hosted applications regardless of events and maintain highest availability of upto 99.95%. Cloud4C provides a simple, cost-effective, modern, and automated data backup and recovery strategies with DRaaS frameworks custom-designed to meet the demands of enterprises and delivering uninterrupted services.

• Support and Consulting Services

  Gain in-depth access to enterprise application consulting and support services anytime anywhere, a concierge-like service providing 24x7 technical support from high-quality engineers, tools, and technology to automatically manage the health of your environment. We augment and empower your team with a fully staffed service desk to answer questions, resolve incidents and perform and manage complex change requests.